Live Music Safely:
Our Commitment to You


Updated March 15, 2022

The St. Louis Symphony Orchestra continues to prioritize the health and safety of its audiences, musicians, and staff.

Beginning Friday, March 18, 2022, masking at Powell Hall is optional for all audience members. The SLSO's vaccination and testing protocols remain in place for guests ages 5 and older. The St. Louis Symphony Orchestra requires audience members 5 and older to be fully vaccinated, and present proof of full vaccination, or present a negative COVID-19 test to attend all SLSO concerts. 

Some concerts may require specific health and safety protocols. We will communicate any specific protocols with ticketholders in advance. We also will continue to follow the guidance of our partners at the Washington University School of Medicine, as well as the CDC and local jurisdictions, if they recommend protocols be reinstated due to a change in COVID-19 infection rates.

The entire SLSO family, including musicians, guest artists, staff, volunteers, ushers, and bartenders, is also required to be fully vaccinated. We have implemented these policies in consultation with public health officials, in collaboration with many in our region’s arts community, and in response to patron feedback in order to keep you, our artists and staff, and community as safe as possible. 

Please visit this webpage for any updates before you attend your next concert. You can also contact Patron Services at hospitality@slso.org if you have any questions. 

Thank you for your continued support of your SLSO. 

What to Expect 

Vaccinations Required  

All patrons ages 5 and older are required to show proof of their full COVID-19 vaccination upon arrival at Powell Hall. Adults will need to bring a photo ID and either their physical vaccination card or a photo of their vaccination card.  

OR

Negative COVID-19 test

Unvaccinated patrons ages 5 and older must provide proof of a negative COVID-19 test: either a negative RT-PCR taken within 72 hours before the performance or a negative antigen test within 24 hours of the performance. Self-administered tests will not be accepted.

Click here for more information on free COVID testing in Grand Center.

         

Tickets, Exchanges, and Returns

Tickets to all SLSO programs can be delivered electronically by email and are also available via the SLSO app for a touchless entry experience.  If you will not be fully vaccinated by your planned concert date, or if you aren’t feeling well, please call the Box Office. We’re happy to exchange your tickets for another performance, credit your account for future use, or offer you a full refund. 

 

Enhanced Cleaning Procedures 

Powell Hall will be thoroughly sanitized prior to each performance, and sanitization of high-touch surfaces will continue throughout each performance. Stations with hand sanitizer and wipes will be available throughout the Hall.